Overview of Services (COVID-19)

Online and in-person, the East Asian Library is always here for you!

Banner for six (6) East Asian Library services developed in response to COVID-19

Following the provincial COVID-19 Response Framework, our in-person Limited Consultation Service is paused from November 23 until further notice. We apologize for any inconvenience this may cause. We continue to offer curbside pick-up and virtual reference and research services during this time.

Not sure how we can help? Browse this list to read about how we continue to support you and to find the service that best fits your research and study needs.

If your questions are not answered here, send us an email at ref.eal@utoronto.ca, and we will do our best to get back to you within 24-48 hours! Questions can be sent in English, Chinese, Japanese, or Korean.

Online services: Virtual Reference Desk (drop-in) / Virtual Consultation (by appointment) / Scan and Deliver / HathiTrust ETAS

In-person services: Curbside Pick-up (for books and audiovisual materials) / Limited Consultation Service (for non-circulating materials) [paused]

Online Services

Icon for virtual reference desk (drop in)

Virtual Reference Desk (drop-in)

Visit our virtual Zoom reference desk to connect instantly with our librarians and other reference staff for quick questions about reference materials and other resources related to East Asian Studies. They will be available from Monday to Friday, from 10 am to 3 pm. All hours are drop in!


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Virtual Consultation (by appointment)

If you would like more detailed information about research, references, or our collections and services, consider making an appointment with one of our librarians for a more in-depth conversation. Meetings can be held over Teams or Zoom.

Send an email to ref.eal@utoronto.ca for general inquiries or contact our librarians directly:

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Scan and Deliver

Your research journey has begun, but a journal article you are looking for is only available in print! With our Scan & Deliver Service, you can now request a scanned copy from us, and a link to the scans can be delivered right to your email inbox.

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HathiTrust Emergency Temporary Access Service (ETAS)

Looking for more online resources? Browse through HathiTrust ETAS to access digitized copies of over 2.5 million resources located at U of T Libraries.

The ETAS collection is only available while the physical stacks are closed.

In-person services

Icon for curbside pick-up (for books and audiovisual materials)

Curbside Pick-Up (for books and audiovisual material)

If the books and audiovisual materials you are looking for are not available in our online collections or through HathiTrust ETAS, the Curbside Pick-Up Service might be for you! All materials from the East Asian Library included in this service can be picked up from Robarts Library.

Follow these quick steps to request materials for curbside pick-up.

Top tip: the library catalogue will let you know if HathiTrust ETAS has what you are looking for.

Icon for limited consultation service (for non-circulating resources)

Limited Consultation Service (for non-circulating resources)

Following the provincial COVID-19 Response Framework, our Limited Consultation Service is paused from November 23 until further notice. We apologize for any inconvenience this may cause.

Through the Limited Consultation Service, you are able to visit the library and work with materials in-person! This service is available by appointment only and only for materials that cannot be accessed online or through HathiTrust ETAS. In order to maintain a safe and healthy environment, we ask all prospective researchers to read the following information and instructions.