Overview of Services (COVID-19)

Online and in-person, the East Asian Library is always here for you!

The University of Toronto Libraries provides regular updates on the physical reopening of spaces, services, and operations of campus libraries.

We apologize for any inconvenience caused. We continue to offer virtual reference and research services during this time.


Not sure how we can help? Browse this list to read about how we continue to support you and to find the service that best fits your research and study needs.

If your questions are not answered here, send us an email at ref.eal@utoronto.ca, and we will do our best to get back to you within 24-48 hours! Questions can be sent in English, Chinese, Japanese, or Korean.

You can also see our Contact Us page for more ways to get in touch.

Online services: Virtual Reference Desk (drop-in) / Virtual Consultation (by appointment) / Scan and Deliver

In-person services: Request a Hold

Online Services

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Virtual Reference Desk (drop-in)

Visit our virtual Zoom desk (passcode: 7sqAbK) to connect instantly with our librarians and other reference staff for quick questions about reference materials and other resources related to East Asian Studies. They will be available from Monday to Friday, from 12 pm to 5 pm. All hours are drop in!


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Virtual Consultation (by appointment)

If you would like more detailed information about research, references, or our collections and services, consider making an appointment with one of our librarians for a more in-depth conversation. Meetings can be held over Teams or Zoom.

Send an email to ref.eal@utoronto.ca for general inquiries or contact our librarians directly:

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Scan and Deliver

Your research journey has begun, but a journal article you are looking for is only available in print! With our Scan and Deliver Service, you can now request a scanned copy of a journal article from us, and a link to the scans can be delivered right to your email inbox.

Find out how to request materials.

In-person services

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Request a hold

If the books and audiovisual materials you are looking for are not available online, you can request a hold for a physical copy!

Holds can be placed on items that are currently checked out or on the shelf and you will be notified by email when your items are ready for pick up. For items from the East Asian Library, you can request to collect items from the East Asian Library, Robarts Library, UTM, or UTSC.

Follow these quick steps to place a hold.