Loan Services

Jump to: Requesting from other institutions / Returning / Renewing / Holds & Recalls / Fines/Fees

The Cheng Yu Tung East Asian Library collections are open to everyone, with some exceptions. 

Borrowing

  1. A library card is required to borrow circulating materials. See Library cards and TCards for more information. 
  2. For T-Card/ library card holders, see Loan period for information about loan privileges.
  3. Public users are welcome to browse the collections in open stacks and use them in the library. 
  4. Use the Library Floor Plan to help locating materials in the open stacks. 

Borrowing/Accessing Materials for Items Not in the Open Stacks

To access these materials, please make a request: 

  • In-person: at the Loan Services Desk of the East Asian Library
  • Online 

Please note that: 

  • Retrieval is done twice a day, Monday to Friday and should be ready 24 hours after the request is submitted (except for weekends).
  • You will be contacted if we are UNABLE to complete your retrieval as requested.
  • Your items will be held for ONE week at the Loan Services Desk of the East Asian Library. 
  • Non-circulating materials are for use in the library only after proper registration procedure. 
Items not in the Open Stacks Status How to Access Request Hours
Storage Circulating T-Card for borrowing Monday to Friday; 10am - 5pm
Audio Visual Circulating T-Card for borrowing Library hours
Tibetan Room Circulating T-Card for borrowing

Self retrieval during Tibetan Room Opening Hours

Restricted or Protected Material 

 

For library use only (at the big table across the Loan Services Desk)

 

Registration with:

  • T-Card
  • Valid driver's License or passport (public users)

 

 

Monday to Friday; 10am - 5pm 

 
Oversize
Newspaper 
Tibetan Room (loose leaf books) For library use only (Mu Room)
Microtexts (microfilms) For library use only (microfilm reader)
Rare Book

For library use only (Mu Room); See Instructions

Eligibility: U of T faculty, graduate students, and researchers, or consult the librarians

Monday to Friday; 10am - 5pm

Requesting items from other institutions (ILL)

If you have searched the U of T catalogue and cannot find the item you need, you may request items from other institutions. See instructions. 

Returning Books

Library materials can be returned to any University of Toronto libraries.

However, users are strongly encouraged to return East Asian Library materials to the East Asian Library, or to the drop box outside our library when the library is closed. 

Renewing books

  • Online
  • In person: Visit the Loan Services Desk at the East Asian Library
  • By telephone: 416-978-3300

Please note that you will not be able to renew an item that has been requested by another patron.

Holds and recalls

Holds

You can place a hold on an item which is currently checked out:

  • Online: 
    1. Find the item in the catalogue
    2. Click on the title
    3. Go to "Options"
    4. Choose "Request"
    5. Choose "Request Intercampus Delivery (ICD) / Hold" 
  • In person: Visit the Loan Services Desk at the East Asian Library
  • By telephone: 416-978-3300

Recalls

To request that an East Asian Library item be recalled after its initial 2 week loan period, please contact the East Asian Library.

Recalled items which are not returned within 2 days are fined $2.00 per day.

Fines/Fees 

Library privileges will be withheld when fines are $25 or more.

East Asian Library charges fees for: 

  • Overdue materials
  • Lost and damaged items to cover the cost of replacing or repairing the item. 

Additional fees could be charged depending on the situation. Fees that could apply include:



Fees Overdue Fine
Regular book overdue fee $0.50 per day per book
Course reserve book overdue fee $0.50 per hour per book
Recalled material overdue fee $2.00 per day per book
Multi-Media overdue fee $5.00 per day per item
Lost book or media replacement fee $145.00
Lost bound journal replacement fee $245.00
Lost unbound journal replacement fee $75.00
Damaged book fee $45.00

How to pay

  • Online
  • In person: pay fees related to East Asian Library items at the circulation desk of Robarts Library. 
  • By telephone: 416-978-8450

Forgiveness

Medical or other documentation is required to reduce or forgive fines. Contact East Asian Library to inquire about your fines. 

The following reasons do not warrant fine forgiveness or reduction: 

  • Did not renew item on time
  • Forgot the due date
  • Did not receive a courtesy or overdue notice
  • Was not able to renew online
  • Was unaware of library policies
  • Borrowed the item for someone else
  • Returned late by someone else
  • Did not report TCard stolen

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